The castings are manufactured in overseas factories. The windows are installed in the USA and all final inspection and quality assurance is done in the USA.
The enclosures do not come with stopping plugs. However, stopping plugs and an assortment of adapters are available from ExDirect. Contact us for details.
Yes. Please contact us at [email protected] to request this information
All aluminum enclosures are made of ASTM A413 LM6 die-cast aluminum, copper-free, enamel coated.
All stainless steel enclosures are made of ASTM A743 CF8M investment-cast 316 Stainless Steel.
Yes. Located next to the cover jam screw is the tamper-proof seal hole.
Yes. All enclosures come with a loop for easily attaching a stainless steel tag.
Yes. Stainless steel tags are available for purchase from our parent company Precision Digital Corporation. Please go to https://www.predig.com/pda-sstag to order tags.
To check the status of an order placed online please call us at (774) 233-7061 or email us at [email protected] and reference your order confirmation number.
Please refer to Precision Digital's (ExDirect's parent company) Terms & Conditions for information on our order cancellation policy. To cancel or modify an order placed online that has not yet shipped please call us at (774) 233-7061 and reference your order confirmation number. Orders for custom color enclosures are noncancellable and non-returnable.
Payments can be made by credit card. We accept Visa, MasterCard, American Express, Discover, Diners Club International, and JCB.
Yes. Orders can be placed online for a quantity of 1 for any standard, stocked enclosure. Small quantities are not available for any custom ordered color or conduit configurations.
A large stock of finished enclosures, castings, and other parts are maintained in our facility in Hopkinton, MA USA. Lead time for out-of-stock enclosures is 12 to 16 weeks after receipt of order. For OEMs buying standard products that can provide a forecast of their annual usage, we will try to maintain a sufficient stock to meet their needs.
Orders can be placed online at any time.
No. Any modifications made to the enclosure will void the hazardous area approvals.
Yes. A minimum order quantity is required for custom colors and orders are noncancellable and non-returnable. Contact us for details.
Any Pantone color can be specified for custom color enclosure orders. The color may vary slightly from the Pantone sample due to the nature of the paint and enclosures. Contact us for details.
Please download the Confidential Disclosure Terms & Conditions form, fill out, sign and email to [email protected]. We will review your request and provide the files requested upon approval of your request.
Yes. Consult factory for details.
Please refer to Precision Digital’s (ExDirect’s parent company) Terms & Conditions for information on our return policy. Orders for custom color enclosures are noncancellable and non-returnable.
A Return Materials Authorization (RMA) form from Precision Digital (ExDirect’s parent company) is required for all returns. Please contact [email protected] to request an RMA.
